Wednesday, 18 May 2011

Nokia OVI Transaction reporting problems since 10th May

I noticed that sales reports on the publish.ovi.com website had stopped since the 10th of May 2011. It almost appeared like I had made no sales since the 10th of May on OVI. So I contacted OVI support to ask, and got this reply:

Please note that there have been issues with the reporting page in Ovi Publish with transactions not being reported since May 10, 2011. Rest assured that the Ovi Development team is currently investigating the issue and working to deploy necessary system changes to repopulate the data. This issue should be fixed shortly and once it is fixed, the transactions will appear in reports for the days that they originated. 

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